Various ways to reach Kulula customer service

The Kulula telephone information service puts you in touch with the service requested. South African Airline advisers are available by phone at the number below.

– From South Africa: 0861585852
– From other countries: +

The staff of the Kulula company are trained to provide quality service to passengers. The educational resources, the quality of service and the know-how of this company are made available to its customers. Customer service can be reached by telephone and by post.

Contact Kulula by post

The South African company can be contacted by post at the following address: P.O. Box 7015, Bonaero Park, South Africa, 1622.

Contact the complaints department

After contacting a Kulula customer relations department, do you still have questions? Didn’t you get full satisfaction? Or quite simply, do you have a complaint to make? You can contact the complaints department by phone, or by filling out an online form.

Add luggage or bag cover: Contact Chubb customer service. For this, you have two means of contact, namely:

Telephone: 0861 223 467

For any complaint, call 0860.22.32.66 or send your request to this address:

You can use the same address in case of disagreement on the treatment of your complaint previously made by telephone for example.

Despite the approach of the Kulula company to best satisfy its customers, you may experience some inconvenience. The customer service of this company exists to answer your questions and complaints 7 days a week from 8:30 am to 5 pm.

Contact Kulula Holidays customer service

For any inquiries or complaints regarding a booking of a vacation package offered by Kulula Holidays, the South African company invites you to contact an agent responding to your requests for information:

 – Phone: 011.28.530.00
 – Email:

2 Replies to “Various ways to reach Kulula customer service”

  1. Nick Carelse


    To whom it my concern

    I just want to get feedback on this flight ticket I still did not use. (Reference ZEXAAU)

    After all my attempts to contact Kulula up to today still no feedback

    I am planning a trip to Cape town in October 2022


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